PORTAL PROVISIONING & SERVICE MANAGEMENT FUNCTIONS
- White-label brand USIM and network name on handset
- OSS portal allows provisioning of service (activate/de-activate SIMs, enable Voice, SMS, Data, International Roaming, MMS etc.)
- Wholesale Billing interface allow’s you to pull down CDR’s when required
- System checker interface shows H3G planned & network outages down to a postcode level
- Fraud Management and interface flags potential abuse of services
- Second level customer care
- Mobile number portability interface enables you to port mobile numbers in and out
- All services available inc Prepay, Postpay, Mobile Broadband or hybrid of all three
- Full White-label end to end solution; x-Mobility will implement services and manage all customer care issues through to disconnect.
- 1st level customer support – service provider will support enabling and disabling customers and x-Mobility will service any active customer issues.
- Out of hours 1st level customer support – x-Mobility will support customer lost or stolen phone issues out of the service providers normal support hours.
- White-label retail billing to the customer
- e-Top up; we’ve partnered with the UK’s leading mobile topup provider enabling your subscribers to Topup wherever they see the ‘Paypoint’ sign.
- Handset logistics.
- Managed services
- Virtual Switch Partitions to support customer Prepaid or Postpay account databases.